Terms

1(800)-499-BIKE

Our Guarantee

One Day Adventures:

Getaway Adventures takes a $25 per person non-refundable deposit at the time of the reservation. The remaining balance is charged 1-3 days prior to the tour. Any cancellations made more than 3 days prior to the tour will not be charged the remaining balance for their tour. Any cancellations made within 3 days of the tour will be charged the full tour price, but a voucher for the full price will be issued and may be used towards any future tour.

Weekend & 4-6 Day Getaways:

A deposit of $250 (Weekend) or $500 (4-6 Day) per person is taken at the time of the reservation. The remaining balance is charged 7-14 days prior to the tour. Please see the tour pages for our cancellation policy for Weeekend & 4-6 Day Getaways.

We gladly stand behind our service and will refund the tour price for any legitimate complaint. To lodge a complaint we simply ask you to fill out our Complaint Form so we can ascertain why you were unhappy with your tour. We also ask for a follow up phone interview so we can better understand any problems you had and do our best to correct any problems. Price alone is not enough of a reason for a refund.

 

Cancellations

Cancellation policy for Weekend & 4-6 Day Tours:

Cancellation 60+ days in advance: $75 charge per person

45-60 days: Loss of deposit

14-44 days: 50% of full trip price

Less than 14 days: No refund

No exceptions are made for weather or personal emergencies.  Trip cancellation insurance is highly recommended.We gladly stand behind our service and will refund the tour price for any legitimate complaint.